1. Controller
The controller responsible for data processing on this website and within our hotel and restaurant operations is:
Hotel Gasthof Ziegelhütte
Owner: Michael Brunner
Ziegelhütte 4
92421 Schwandorf
Germany
Phone: +49 9431 41000
Email: info@hotel-ziegelhuette.de
---
2. General Information on Data Processing
We process personal data exclusively in accordance with the applicable legal provisions of the General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG).
Personal data means any information relating to an identified or identifiable natural person.
---
3. Purposes and Legal Bases of Processing
3.1 Hotel Bookings and Reservations
When making bookings or reservations, we process in particular:
* Name
* Address
* Phone number
* Email address
* Payment information
* Stay-related information
* Special booking requests
The processing is carried out for the purpose of:
* Fulfilling accommodation contracts
* Managing reservations
* Communicating with guests
* Issuing invoices
* Complying with legal registration obligations
---
3.2 Restaurant Reservations
For restaurant reservations, we process:
* Name
* Phone number
* Email address
* Reservation time
* Number of guests
* Allergy or intolerance information, if provided
The processing is carried out for the organization and execution of reservations.
---
3.3 Payment Processing
For payment transactions, we process the necessary payment data through payment service providers or banking institutions.
---
3.4 Contact Requests
If you contact us by email, telephone, or contact form, we process your information for the purpose of handling your request.
---
3.5 Video Surveillance
To protect guests, employees, and property, publicly accessible areas are monitored by video surveillance.
Such monitoring is carried out only to the extent necessary and in compliance with legal requirements.
---
3.6 Guest Wi-Fi
When using our guest Wi-Fi, technical connection data may be processed to the extent necessary to provide and secure the network.
---
4. Disclosure of Data
Personal data will only be disclosed if:
* it is necessary for contract fulfillment,
* there is a legal obligation,
* you have given your consent, or
* we have a legitimate interest in doing so.
Recipients may include:
* Payment service providers
* Tax consultants
* IT service providers
* Booking platforms
* Public authorities
---
5. Data Retention
We store personal data only for as long as necessary for the respective purposes or as required by statutory retention obligations.
Tax and commercial records are generally retained for 6 to 10 years.
---
6. Rights of Data Subjects
You have the right to:
* obtain information about stored data,
* request correction of inaccurate data,
* request deletion of your data,
* request restriction of processing,
* receive your data in a portable format,
* object to processing,
* withdraw granted consent at any time.
You also have the right to lodge a complaint with a data protection supervisory authority.
---
7. Hosting and Server Log Files
When visiting our website, technical information is automatically collected, including:
* IP address
* Date and time of access
* Browser type
* Operating system
* Accessed pages
This data is used to ensure the technical functionality and security of the website.
---
8. Cookies
We only use necessary cookies that are required for the functionality of the pages.
We do not use analytics, preference, marketing or other types of cookies.
---
Our website does not use tracking and analysis tools.
We do not use profiling or other automatic decision-making.
---
We assume no liability for the cookie policies of other providers.
If you leave our pages and access linked pages from other providers, the cookie regulations of the other providers apply.
They are obliged to obtain your consent in accordance with the applicable data protection regulations.
When you leave our pages (by clicking on a button or a link), you will be informed by a text that you are visiting a third-party site where our cookie policy no longer applies.
---
9. Online Booking Services and Third Parties
If online booking systems or external booking platforms (e.g., Booking.com, HRS, or similar providers) are integrated, their respective privacy policies also apply.
---
10. Data Security
We implement technical and organizational security measures to protect personal data against loss, manipulation, or unauthorized access.
---
11. Changes to this Privacy Policy
We reserve the right to amend this privacy policy in the event of legal changes or modifications to our services.
Status: May 2026
DE
